Last updated September 17, 2026
Refund Policy
MIROSH KITCHEN is a digital PDF product delivered electronically. No physical item is shipped.
Cancellation before delivery
An unpaid order can be cancelled by leaving the checkout. To request cancellation of a completed transaction before the download link has been delivered, contact us immediately at miroshcheff@outlook.com. If delivery has already occurred, the request will be considered under the rules below.
Refund eligibility
Because the digital content is supplied immediately and cannot be physically returned, purchases are generally final after the access or download link has been delivered. A refund or replacement may be provided when the file is defective, the buyer cannot access the product after reasonable troubleshooting, the buyer was charged more than once, the product was materially misdescribed, or a refund is required by applicable law. This policy does not limit mandatory consumer rights.
How to request a refund
Contact us within 14 calendar days of purchase at miroshcheff@outlook.com. Include the purchaser’s name, the email used at checkout, the transaction or order reference, the purchase date and a short explanation of the issue. We may first offer technical assistance or a replacement download link where this resolves the problem.
Review and reimbursement
We aim to review complete requests within 5 business days. If a refund is approved, it will be initiated through WayForPay to the original payment method. The time for funds to appear depends on the buyer’s bank or payment provider and may take an additional 5–10 business days. Payment-processing fees or currency-conversion differences may be handled according to the payment provider’s rules and applicable law.
Seller contact
Pinchuk Anhelina
Tax Identification Number: 3867502708
Email: miroshcheff@outlook.com
Phone: +380 50 780 8432